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Effective Date: 06/25/2025
Welcome to The J.R. Ward Shop ("we," "us," or "our"). We value your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, and share your information when you visit or make a purchase from our website, [www.jrwardshop.com] ("Site").
1. Information We Collect
When you use the Site, we collect the following types of information:
A. Personal Information You Provide
When you make a purchase, sign up for emails, or contact us, we may collect:
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Name
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Email address
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Shipping and billing address
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Payment information (processed securely via third-party gateways)
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Order details and purchase history
B. Automatic Information
When you browse the Site, we automatically collect:
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IP address
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Browser type
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Device information
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Pages visited and referring/exit URLs
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Time and date of visit
We use cookies and similar technologies to improve your shopping experience. You can control cookies through your browser settings.
2. How We Use Your Information
We use the information we collect to:
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Fulfill and ship orders
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Process payments
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Communicate with you (order confirmations, updates, marketing emails)
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Improve our website and services
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Prevent fraud and ensure security
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Comply with legal obligations
3. Sharing Your Information
We do not sell your personal information. We may share it with trusted third parties only as necessary to operate our business, including:
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Payment processors (e.g., Stripe, PayPal)
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Shipping carriers (e.g., USPS, UPS)
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Email marketing platforms (e.g., Klaviyo, Mailchimp)
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Website analytics providers (e.g., Google Analytics)
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Shop platform (e.g., Shopify, WooCommerce)
These partners are only given the information they need to perform their services and are required to keep it confidential.
4. Marketing Communications
If you opt in to our newsletter, we may send you updates, promotions, and exclusive content. You can unsubscribe at any time by clicking the “unsubscribe” link at the bottom of our emails.
5. Your Rights
Depending on your location, you may have the right to:
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Access the personal data we hold about you
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Correct or update your information
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Request deletion of your data
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Opt out of marketing communications
To exercise any of these rights, please contact us at [insert contact email].
6. Data Security
We use industry-standard measures to protect your data, including SSL encryption, secure servers, and limited access to personal information.
However, no system is 100% secure, so we cannot guarantee absolute security of your data.
7. Children’s Privacy
The Site is not intended for children under 13, and we do not knowingly collect personal information from children.
8. Changes to This Policy
We may update this Privacy Policy from time to time. The revised version will be posted on this page with an updated effective date.
9. Contact Us
If you have any questions or concerns about this Privacy Policy or your data, please contact:
The J.R. Ward Shop
Email: shop@jrward.com
Quick links
Contact
shop@jrward.com
Ordering Information
Orders are fulfilled within 5-15 business days (M-F).
Due to stringent regulations we are unable to ship to Germany, the EU, or Northern Ireland. You may utilize a third-party forwarding service like Stackry.com* to continue ordering from the shop.
*Please note: The J.R. Ward Shop is not affiliated with any third-party shippers.
Please see our Shipping Policies for more information.